We have listed below all the most common queries our clients have. Whenever someone asks us a new question, whether by phone, by email or by post, we make a note of it and ensure the answer appears here to help other clients in the future.
We are the market leaders, so the sheer volume we deal with keeps our prices among the very lowest. This in no way compromises the quality of our work.
In common with most other CV writing services, we do take payment at the time of order. But, unlike some other CV writing services, all our work is of course fully guaranteed by both our 100% Moneyback Guarantee and 100% Satisfaction Guarantee.
Principally, once we have a client on board, they tend to become a client for life, coming back to us regularly for updates, further help, etc. And we feel that having to chase clients for payment jeopardises that relationship. Also, this policy eliminates bad debts and keeps our costs and hence our fees at a minimum. We believe this to be for the overall benefit of our clients.
Once we receive your order, it will be allocated to a consultant, according to which profession you're in. Once they've prepared a draft version, your consultant will upload a draft to your order for you to review and return feedback to clarify any minor points or to build up on any weaker areas. Just to get it absolutely right before we send the draft version out for your approval.
Once you have ordered, you will have your first draft within 3-5 working days except during periods of high demand where this might take a day or so longer. If you're on a really tight deadline, you can even opt for one of our express services with turnaround times for your first draft as fast as 6 hours.
No! Not at all. We work primarily over the internet through our web site where you are able to directly message back and forth with your consultant and our staff. If you have ordered a Telephone Consultation we will also be in touch via phone, Skype or other elected calling method.
The CV Centre was formed in 1998 and is now nearly 20 years old. It brings together an international team of employment consultants, each with many years experience in their respective fields - as Personnel and HR Managers, Recruitment Consultants, Outplacement Strategists, etc.
It's not logistically practical to follow up on every client, but we judge our success rate on the amount of repeat business and personal recommendations we receive. Once a client has a CV prepared they'll more often than not come back for an update once they've got a new job. So, in general, we know our clients are very happy.
It's impossible to say. One page as an obvious minimum. Two pages as an average. Three as a maximum. At least in the UK. It very much depends on your particular circumstances and your consultant's professional opinion.
That's very hard to say! Obviously, a professional CV will be a great help but after that you're effectively on your own for interview, although we do offer a range of books which provide help and advice in this area as well as one on one interview coaching.
