Turnaround Times

2.1.The following clauses relate purely to our CV writing service and are obviously not applicable to our interview coaching service.

2.2. Once received, we aim to turn round an order within an average of 48 hours. It is company policy that at least 75% of orders are taken to first draft stage within 48 hours and that no order is outstanding, as regards a first draft, in excess of 5 days, barring inability to contact you if necessary.

2.3. Exceptions to this are the optional express delivery services, detailed as follows.

2.4. 24-Hour Delivery:

Draft should be ready within 24 hours

2.5. 6-Hour Delivery:

Draft should be ready within 6 hours

2.6. Failure to meet the timescales of either express service will entitle you to a refund of the appropriate premium paid. We can not be held liable for any further losses incurred as a result of failure to meet these timescales.